At scrplay, online entertainment should be enjoyed in a healthy and controlled manner. We provide a range of self-control tools, practical guides, and ongoing support so every member can play with confidence without it affecting their daily life.
Online gaming — whether slots, sports betting, or live casino games — is a legitimate and enjoyable form of entertainment when done responsibly. Problems arise when gaming starts to control a person's life, rather than the other way around.
At scrplay, we believe every member deserves a safe, fair, and enjoyable gaming experience. That is why we invest in systems and tools that help you stay in control — not just to meet regulatory requirements, but because we genuinely care about the well-being of our members.
Responsible gaming means playing with money you can afford to spend on entertainment, setting realistic limits, recognising early warning signs, and knowing when to take a break. scrplay provides all the tools you need to make informed decisions every time you log in.
Set a separate monthly entertainment budget for your online gaming activity. Think of it like going to the cinema or dining out — spend for enjoyment, not for profit.
Decide on a session duration before you start playing. The scrplay platform allows you to set time reminders and automatic session limits so you do not lose track of time while playing.
Never play with money needed for daily essentials such as rent, food, or bills. scrplay provides daily, weekly, and monthly deposit limits that you can set yourself with ease.
All these tools are available directly within your account — free, easily accessible, and effective immediately.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, the scrplay system will automatically reject any deposit that exceeds that amount — giving you full control over your entertainment spending.
Set an appropriate maximum session duration. Once the time limit is reached, the system will notify you and automatically close the gaming session. This feature is especially useful for ensuring you do not lose track of time while playing.
Set a maximum daily loss amount you are comfortable with. Once this limit is reached, your account will be temporarily blocked from placing new wagers for that day — preventing impulsive decisions during emotionally unstable moments.
Need time to cool off? Use scrplay's temporary suspension feature to pause your account for 24 hours, 7 days, or 30 days. During the suspension period, you will not be able to log in or place any wagers.
If you feel gaming is beginning to have a negative impact, scrplay's self-exclusion option allows you to fully close access to your account for a set period or permanently. Requests are processed within 24 hours.
Review a summary of your own gaming activity — including total time played, total deposits, and win/loss records — directly from your scrplay account dashboard. Full transparency helps you make smarter decisions.
Problem gambling rarely happens overnight. It usually begins with small behavioural changes you may not even notice yourself. Check the list below — if you identify three or more of these signs in yourself, it is time to seek help.
If you identify the signs above in yourself or a loved one, take the following steps without delay:
Log in to your scrplay account, go to "Account Settings" and select "Responsible Controls". There you can set daily, weekly, or monthly deposit limits. Limits take effect immediately and can only be decreased right away — any increase requires a 7-day waiting period before taking effect, protecting you from impulsive decisions.
A temporary suspension is a short-term break — you can choose a period of 24 hours, 7 days, or 30 days. Once the period ends, your account will be automatically reactivated.
Self-exclusion is a more serious step. Your account will be closed for a minimum of 6 months or permanently, and no exceptions will be made during that period even if you request scrplay to reopen your account. This is designed for those who genuinely need an extended break.
Yes, completely. Once self-exclusion is activated, all access to your account — including via the website, mobile app, and any device — will be fully blocked. The scrplay team will also not process any requests to reopen the account before the self-exclusion period expires. Your account balance will be securely frozen and can be reclaimed once the period ends.
Absolutely not. scrplay has a strict age restriction policy — only individuals aged 18 and above are permitted to register and play. Our identity verification (KYC) process ensures every member meets this age requirement before an account is fully approved. Any account found to belong to an underage individual will be terminated immediately and the balance will be refunded in accordance with the established procedures.
The best thing you can do is listen without judgment and encourage them to seek professional help. You can contact the scrplay team on your friend's behalf for further guidance on how to help them access protective tools or suitable counselling services.
Do not try to "lend" them money to play, and avoid arguments when they are in an emotionally unstable state. Consistent, patient support is key to helping someone recover from problematic gaming habits.
Yes, all scrplay responsible gaming tools — including deposit limits, session time limits, loss limits, temporary suspension, and self-exclusion — are completely free for all registered members. There are no hidden charges or fees to use these protective features. scrplay believes that member safety and well-being are the platform's responsibility, not a burden on its members.